How to resolve Authorization Failed: Do Not Honor

Transaction Response Code 05 – Do not Honour

This is the most common and general response message returned by the banks for failed transactions. There are several possible causes and it can be used in the place of more detailed messages.

If you got the “Authorization Failed: Do Not Honor” error during trying to make payment with your credit or debit card first of all you can try to:

  • wait 30 minutes
  • use a different browser or clear cookies and restart the browser so that a new purchase session is used when you replace the order.
  • be sure you have entered correct CVV/CVC code !

The information passes validation on our end and an actual authorization request is sent but the bank is declining the authorization. The most common cause for this error is that Indiwear is located in India (outside of the country that your bank is located in) so it is showing up as an international transaction.

How to resolve the issue:

We recommend to call the number on the back of the credit card to speak with the bank about a declined 05 Do Not Honor error. You can explain that you are trying to make a payment and ask the bank to allow the transaction (they will be able to see the authorization attempts).

If you still receive problems then your purchase session is probably locked because of previous declines. You must wait 30 minutes, use a different browser or clear browser cookies and restart browser so that a new purchase session is used when you replace the order.

If the problem persists, you will need to provide an alternate method of payment.

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