Our policies speak for our allegiance! We are committed to deliver the ordered products to the right customers at the right time, so you can set aside all your apprehensions and avail our services without any reluctance. We provide you with a well-established delivery mechanism that ensures the products ordered by you reach you without any defect, damage or quality-issues.
1. Shipping Charges
These are applied per product and vary from country to country. The minimum charges are calculated for you and are shown on the Final Review of Your Order page, before you pay for the good. The final delivery charge will be calculated prior to the dispatch of the product(s) and if different from the charge shown on “the final review of your order” page you will be informed of the final delivery charges.
During special promotions, costs and delivery times may vary. This will be displayed within the terms of the promotion.
FREE Shipping All Over India
We’re currently offering FREE DELIVERY on all the domestic orders, which clearly implies – no shipping fee would be charged on any order placed within India.
International Shipping (Shipping outside India)
We ship through FedEx International for shipping outside India. Shipping charges as per actual would apply on international orders. Also, see Section 4 for Customs/Duties/Taxes.
2. Express Shipping Service
Both international and domestic orders, are shipped and delivered through leading courier services. For deliveries outside India, We use FedEx to ship to virtually any address in the world between 2 – 10 working days from the date of dispatch. Generally all orders are dispatched as per turnaround time mentioned in section 3 below except when there is a delay from the supplier. IndiWear cannot be held responsible for delays that may occur during transit or delays from the supplier, however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a refund.
3. Delivery time
Generally, outfits are available for delivery in the below mentioned times. For more accurate turnaround time info or priority order service please contact customer service.
|Product||Estimated Delivery Time|
|Casual Dresses, Kurtis and Dresses with light embellishments||1-7 days|
|Party Wear, Sarees and Anarkalis||1 – 7 days|
|Special Occassions, Heavily embellished dresses, Heavy Sarees and Heavy Anarkalis||1 – 30 days|
|Wedding/Bridal Dresses||3-60 days|
|Clutches & Handbags||1-7 days|
In case stitching is also ordered add another 4 – 7 days to delivery time.
These are only estimated time-frames and may vary during seasonal workload and peak periods. Final delivery time will depend on the product you are buying. Please contact customer service for more information on delivery time-frame before placing your order.
When ordering goods from IndiWear.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from IndiWear.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
5. Change of delivery address
Orders are typically shipped within 12 hours of the order placed. Address alteration request can not be accommodated once the consignment is dispatched. Please contact us at firstname.lastname@example.org to change your shipping address before you receive a shipping tracking code.